Maintenance Notice: Wednesday, February 8, 2012

Important: We will perform maintenance beginning at 7:00 AM Pacific* on February 8, 2012. This will impact the following services:

• Account management will be unavailable starting at 7:00 AM to approximately 8:30 AM Pacific*
• Commerce transactions, including purchases on our websites and in-game marketplaces will be unavailable between 7:00 AM to approximately 8:30 AM Pacific*
• Forums will remain open during the downtime however you may lose permissions and experience occasional disconnects between 7:00 AM to approximately 8:30 AM Pacific*
• Login for our games MAY be affected from 7:00 AM to approximately 8:30 AM Pacific*

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

*Convert to your local time

Read on

On Thursday, February 9, 2012 we have two great webcasts for you: Free Realms Festival of Hearts and EQ2 Players Sneak Peek

First up, at 4pm, Love is in the air, which means the Festival of Hearts has returned to Free Realms! Referee Ruby is joined by Nafisah Tung (Artist) and Chris Fritchoff (Designer) to chat about this year's exciting Festival of Hearts events and activities. We'll also talk about the Festival of Hearts themed items and Community Events, so don't miss it!

Then at 4:30 pm the Beta version of the new and improved EQ2 Players site is nearly ready to launch! Join host Linda "Brasse" Carlson as she sits down with SOE's Clif Bate (Director of Commerce Services & Web Presence) and Abby Watt (Associate Web Producer) to get a sneak peek at what we've been working on. If you have questions you'd like to see answered, Brasse will be collecting questions from the forums. You do not want to miss Abby and Clif answering them live!

Read on

Sony Online Entertainment has joined together with a number of high-profile game companies under the umbrella of the Gamer Safety Alliance to bring you Gamer Safety Week, running from February 6th to12th, 2012.

Our goal is to raise awareness of online security concerns, and to provide some suggestions for our players to keep their accounts safe. These principles apply regardless of whether you sign up for a game, buy some shoes, or donate to a charity online.  In this article, we'll share some actual experiences from our customer service files and how to avoid these nightmares.

Read on

There's a ton of breathtaking screenshots that capture the essence of Telon in a simple picture. The Telon Puzzle takes time to highlight these and many other items so be sure to check out what we're showcasing this week!

Read on

There's a ton of breathtaking screenshots that capture the essence of Telon in a simple picture. The Telon Puzzle takes time to highlight these and many other items so be sure to check out what we're showcasing this week!

Read on

Official SOE Podcast #125

Join us for the Official SOE Podcast #125 - the "Pirates-Cast!" Your host, Aimee "Ashlanne" Rekoske, is joined by your co-host, Donna "Danicia" Prior. Listen in as they chat about Pirates of the Burning Sea; we'll also have an interview with Tom "Rhaegar" Atkins-Edwards and Tyler "Sasquatch" Mason from Flying Lab. Our News Caster Abby Watt will bring us the latest updates on many SOE titles. Let us know what you think at podcast@soe.sony.com or head over to the Station Forums and share your opinion with the Community!

Read on

EverQuest is going Free to Play and it is time to chat with the team about the details! Host Eric "Piestro" Cleaver (EverQuest Community Manger) will interview Thom "Phantom" Terrazas (EverQuest Producer) and Adam "Ngreth" Bell (EverQuest Lead Designer) to share information on the journey we are about to take with EverQuest. We'll talk about how EverQuest will be Free to Play, Your Way. If you've played EQ or considered playing EQ do not miss this webcast!

Read on

Vanguard Saga of Heroes is getting a new LaunchPad!

During the week of January 30, 2012, Vanguard Saga of Heroes will be upgrading to LaunchPad 4!

Read on

Important: We will perform maintenance beginning at 7:00 AM Pacific* on January 25, 2012. This will impact the following services:

• Account management will be unavailable starting at 7:00 AM to approximately 8:00 AM Pacific*
• Commerce transactions, including purchases on our websites and in-game marketplaces, will be unavailable between 7:00 AM to approximately 8:00 AM Pacific*
• Forums will remain open during the downtime, but you may lose permissions and experience occasional disconnects between 7:00 AM to approximately 8:00 AM Pacific*
• Logins for PoxNora®, Star Wars®: Clone Wars Adventures™ and Free Realms® will be affected from 7:00 AM to approximately 8:00 AM Pacific*

We apologize for this interruption and will resume all affected services as soon as the maintenance is completed.

*Convert to your local time

Read on